Frequently Asked Questions


Lifting an object weighing 150 kg with one Viking Arm should not be a problem. Lifting of heavier objects is not covered by the tool warranty.

Please go to the Where to Buy section. The international network of offline and online retailers offering Viking Arm is continuously growing.

If you are unable to purchase Viking Arm through one of our distributors, please don’t hesitate to contact us directly.

We intentionally deliver Viking Arm without a paper-based manual. You will easily find our manual in the Support section of this WEB page.

Yes, certainly. You can buy screws, springs, lock and release mechanism, shaft, bases. These can be ordered separately through your retailer. Go to Support section to watch our Viking Arm assembly tutorial video.

We are planning to introduce a line of accessories so that you could customize your Viking Arm for various tasks. Please visit Accessories section for updates in our offering.

Currently, in addition to the standard 5 mm base you can purchase  thinner bases and bars (3 mm). Please see  dimensions in Key Specifications. The Accessories can be ordered through your retailer.

Sure. You can read more about our product warranty policy in the Support section. Sales of Viking Arm tool are regulated by the provisions of the Norwegian Sale of Goods Act (Kjøpsloven) of 01.01.1989 and the Norwegian Consumer Purchases Act (Forbrukerkjøpsloven) of 01.07.2002.  Viking Arm will always be useful to you, provided you take good care of the tool like protecting against damage and rust and storing it neatly. Please carefully read our maintenance tips in the Support section.

Lifting an object weighing over 150 kg with one Viking Arm may result in bent bars/base. Such use of the tool is not covered by our product warranty. You may remove bars/base and try to bend them back. If this doesn’t help, you can replace the bars/base. The spare parts can be ordered through your retailer.

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While creaking can be really annoying it doesn’t affect the Viking Arm’s functionality. Actually, some craftsmen prefer to work with a “dry” tool. If you want to eliminate creaking, you may try to twist springs a bit first. If this doesn’t help, any quality technical lubricant will fix it.